Infrastructure design was carried out based on the latest technologies, Business requirements and information system’s best practices followed around the world for Information Technlogy and future need of Business. This section provides the key requirements for the subsystems of the IT infrastructure.  The Server equipment was implemented using high availability Design in two data centers (i.e. Primary Site and DR site) to avoid failure at data center level. It was design to provide a single virtual data center between the two areas. The platform is to be managed from a single point of entry. The VM platform must be able to have extended monitoring the status of the virtual machines. The Virtual machines are able to migrate between hosts without interruption of the data center and between data centers.

Optimal architecture of network infrastructure, routing and provide access in accordance with the conditions of the Company and business needs has been implemented. The fault-tolerant implementation of the core network is ensured. Connections critical components to the core network should be made with redundant and corresponding fault-tolerant configuration. Internet access component is carried out according to the scheme with redundancy and to ensure failover access. It should be organized failover connection with the Company's partner networks. The schema for network is organized failover connection with the company's production facilities. We have implemented basic policy of traffic delivery and access to the Internet.

The general scheme of a virtualized data center:

Implementation of Nomad System

SEZ is planning to implement immediately the system namely Nomad which will have the following components & the system will cater the immediate functional requirement of SEZ.

1. Monitoring Center.
2. Single Window System.
3. Automation of Rail & Gate Module for Management of Gate Control.
4. Intranet Portal.
5. Enterprise Resource Planning      

                                                                  Architecture of system                                                                                  Monitoring Centre:

1. The SEZ system need proper security management System to monitor the activities with in SEZ. Since it customs & legal requirement to monitor the area which is under SEZ. The SEZ has built the access control to control the access to persons, vehicles with in the customs bonded restricted area of SEZ. The entire periphery & strategical important areas are controlled through surveillance cameras to restrict the access with in the SEZ area. It is very essential to use technology to manage such big areas so we build monitoring center, which will use intelligent software to aid the suspicious activity & generate alert to the person. The major objective of this project is as follows.
2. Monitor SEZ Security with intelligent surveillance & tracking of Persons & Cargo.
3. Access Control for management of  Persons & Cargo with SEZ  areas.
4. Centralized Database for all the events in SEZ.
5. Control room to monitor the areas. 

Monitoring Centre (hereinafter referred to as the MC) is located in the building of the Management Company in the SEZ "Khorgos - Eastern Gate", according to the following location:

Single Windows Operations for SEZ

Khorgos management Company has planned to develop the web based application for all SEZ Customers. The application will have Integration with Customs, Dry Port & all SEZ Participants. The web Based Application over the internet for Investor interaction and potential participants. The application will be used for management of Cargo and transport flows for SEZ by integrating with system with automation system plan for Gate and Rail Operations.  The Integrated software of single window will manage all the Business Process for SEZ & SEZ participant. Single Window system will provide the clearance for allotment of land and utilities to SEZ customer. The system will also provide Customs clearance to the cargo with in SEZ. The system allow SEZ participant to select various services and infrastructural facilities provided at SEZ. With help of this software, Khorgos Management Company will be able to provide the consolidated reporting from SEZ participants to all Statutory Authorities in Kazakhstan. The Single window system will also provide the additional services like (knowledge base, the payment services, etc.)

1. Management of the Gate Control :

Khorgos Eastern Gate SEZ has Plan to implement the automation for Gate process using local automation vendor who has developed Gate Operations System (GOS) system that will cater the requirement of Dry Port, Logistic & Industrial Zone and interface with TOS System (N4) for all type container & Cargo transactions. In Dry Port, the tag based Vehicle Guidance System (VGS) is planned to Guide the vehicle with in dry Port & provide Job Promotion  using BAT functionality.

In order to have different interface for GOS & Vehicle Guidance system, we need to plan for three stage gate instead of two stage Gate Operations. The GOS & VGS will send Navis standard Gate API messages for the gate process. GOS is responsible to capture and send Truck & Container data to Navis N4

Enterprise Resource planning (ERP).

The ERP system will be used for administrative & Maintenance Activity Management for SEZ. The Subsystem is intended for the usage of finance and accounting, document management, property and asset management.

An ERP system covers the following common functional areas. In many ERP systems these are called and grouped together as ERP modules:

1. Financial accounting: General ledger, fixed asset, payables including vouchering, matching and payment, receivables cash application and collections, cash management, financial consolidation.
2. Management accounting: Budgeting, costing, cost management, activity based costing
3. Human resources: Recruiting, training, rostering, payroll, benefits, diversity management, retirement, separation
4. Order Processing: Order to cash, order entry, credit checking, pricing, available to promise, inventory, shipping, sales analysis and reporting, sales commissioning.
5. Supply chain management: Supply chain planning, supplier scheduling, product configuration, order to cash, purchasing, inventory, claim processing, and warehousing (receiving, put away, picking and packing).
6. Customer relationship management: Sales and marketing, commissions, service, customer contact, call center support - CRM systems are not always considered part of ERP systems but rather Business Support systems (BSS).
7. Data services : Various "self–service" interfaces for customers, suppliers and/or employees.
8. Asset Management & Plant Maintenance: The plant maintenance module in are source ERP provides an integrated solution for supporting the operational efficiency along with definition of assets. The plant maintenance module covers all equipment / machines of the plant.

The major sub-system of plant maintenance module in eresource ERP comprises of:

1. Preventive Maintenance Control
2. Equipment Tracking
3. Component Tracking
4. Repair and spare parts maintenance warranty claim tracking  

                                                                               Intranet Portal

Intranet portal helps employees make better and more informed decisions, which result from increased knowledge. It also helps reduce costs, saves time, increases collaboration, increases productivity and effectiveness.

Intranet portal can help employees to find information more easily and perform their jobs better, though few portal designs are optimal just out-of-the-box. The designers can realize some features found in off-the-shelf portal software through simpler (do-it-yourself). The Portals aim to correct this problem by presenting a single gateway to all corporate information and services. One benefit of creating this consistent look and feel is users need less time to learn how to use the environment. They also more easily recognize where they are in the portal and where they can go—no small feat when navigating a large information space. By integrating services and presenting personalized snippets on the initial screen, intranet portals also reduce the need for users to browse everywhere to obtain needed information, thus making it easier for them to perform their jobs.